Our values: Excellence
with medical soul.
- Values
At IDEM, every treatment begins with a deep conviction: dentistry is not just about treating mouths, it’s about treating people.
That is why our values are at the heart of everything we do.
(01)
Proven professionalism.
We have over 30 years of experience in implantology and are a benchmark in Europe for complex cases. We developed the Concept One protocol, which allows us to offer a new smile in just 24 hours.
(02)
Accurate and free diagnosis.
The preliminary assessment is free and essential. We study each case in depth to offer the most appropriate treatment, combining our experience with the most advanced technology.
(03)
Everything in one centre.
At IDEM, patients have everything they need: clinical offices, operating theatres, anaesthetists, 3D radiological imaging, etc.
(04)
Absolute safety.
We perform procedures in our own operating theatres, under hospital-grade sterile conditions and under specialised medical supervision, including anaesthetists. Because comfort matters, but safety is non-negotiable.
(05)
Technology at the service of precision.
We were pioneers in computer-guided surgery in 2002, and since then we have continued to incorporate the latest advances in digital diagnostics, such as the low-radiation Promax 3D CT scan.
(06)
Trusted materials.
All the materials we work with are traceable and certified, offering maximum quality and reliability.
(07)
Commitment even in the unexpected.
In the unlikely event that an implant does not integrate correctly (less than 2% of cases), IDEM will replace the implant at no cost to the patient. Because trust is also demonstrated in the details.
(08)
Functionality and aesthetics: inseparable.
In every treatment, we seek to restore oral function, but also to improve aesthetic harmony. Because health and beauty should not be mutually exclusive, but complementary.
(09)
Personalised care, also for your loved ones.
From the first contact to the end of the process, we accompany each patient with a plan tailored to their clinical and personal needs. We even offer private waiting rooms for family members or companions, and help organise transfers and stays if necessary. Because your well-being, and that of your loved ones, should not have to wait.
(10)
Ethics, listening and empathy.
Beyond technique, we believe in active listening, clear dialogue and human support. We dedicate the necessary time to each patient to answer questions, explain each phase of treatment and create a climate of real trust, both technical and emotional.